I will create a new project and when I go to save it, it will give an error at the top that says project already created with this name please rename. I will then go to try and find the project in both the active and inactive and there will be nothing there. This is not the first time it has happened.
I believe this is the issue you had emailed us about and was resolved. One of your other staff had already created that project but not assigned it to you, which is why you were not able to see it. The project just needs to be assigned to more of your staff so they can access it.
Please let me know if you need any other help with this and I'll be happy to help out.